Certified
Professional Communication & Influence Programme
3 days
Available as face-to-face training or online live training.
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Overview
This programme helps participants communicate more clearly, confidently and professionally in the workplace. It focuses on verbal communication, business writing, presentation skills, negotiation, stakeholder engagement and influencing skills. Participants will learn how to present ideas better, manage conversations and build stronger professional relationships.
Programme Structure
Module 1: Workplace Communication Essentials
Understanding communication styles, clarity, tone and audience awareness.
Module 2: Business Writing & Professional Messaging
Improving emails, proposals, reports, updates and written communication.
Module 3: Presentation & Public Speaking Skills
Structuring presentations, speaking with confidence and handling questions.
Module 4: Persuasion, Negotiation & Stakeholder Influence
Building credibility, managing objections and influencing decisions professionally.
Module 5: Practical Communication Simulation
Role-play activities, presentations and feedback sessions.
Who Is This For?
This programme is suitable for executives, customer service teams, sales teams, managers, administrators, fresh graduates and professionals who want to improve workplace communication.